Joy

DO NOT BUY! 0 STARS-I would give 0 stars if I could. This EPSON ET-2800 is the worst printer I have ever owned.-I work from home where I need to do small print jobs throughout the month. I didn’t need a printer that is super fast or had a lot of bells and whistles. I searched many, many, many reviews and this Epson ET-2800 kept coming up as a really good option for my purposes. It had great reviews and it supposedly uses less ink.-I went ahead and bought it and it was delivered Dec. 28.-Throughout the month of January I did a few print jobs here and there. Everything seemed ok.Toward the end of January I noticed that there was black shadowing behind a whole horizontal line on one of my print jobs. The shadow went the whole width of the paper. Thought it was a one-off and didn’t think about it too much since I had so much going on at the time. I also never dreamed that I would need to clean my printer since I hadn’t even owned it for a month at this point.-February 2 I started printing some things for work again and the lettering had lines through the center of the page. Even though I had just had the printer for a month and hadn’t printed that much stuff so I really shouldn’t have to clean it already, I used the “clean nozzle” tool on the printer. **I had to do the cleaning cycle 8 times before it was printing correctly meaning there were no missing segments on the sheet that is printed after the cleaning. ** This was a huge waste of my time and ink and paper!!!-February 16 I attempted to print some pages and again there were lines throughout the papers!!-February 17 I called Amazon to try to get a refund and they said I was outside of the return window. So -I called Epson. I explained what was happening and the lady told me before they would do anything I had to go through some “detailed instructions” on how to clean the printer. Only AFTER I completed all the steps would they even think about helping me.-So first step is to perform a nozzle cleaning per the instructions. Did this.-Instructions say to wait 12 hours before doing anything else. So I waited 12 hours and did another cleaning. Did this twice.The printer showed no broken/missing segments.-So I printed some pages and several of the pages had black smudges/lines/dots on the tops of the pages and most of them had black ink all over the bottom right corners of the papers.-Did the print nozzle cleaning and had broken/missing segments again.-Instructions say to do a head cleaning. Did head cleaning twice I think, and no broken/missing segments.-Printed a few pages and several of the pages had the shadows behind the whole horizontal line again and also some random black dots sprinkled throughout several pages.-Ran a Power Cleaning which is the last step of this process.This process by the way uses up A LOT of ink! My black ink is now less than half!! All the colors are down by ¼! They were full obviously when I started using the printer and the black was only down a smidge at the beginning of this whole cleaning process.-Now I have to wait 12 hours to see if the quality improves.-This is absolutely ridiculous!!!This whole process has wasted my time (each cleaning takes at least 3 minutes to do. The Power Cleaning takes 12 minutes).This whole process has used up a TON of my ink!This whole process has used up a ton of paper!!I shouldn’t have to clean my printer head or nozzle every single time I need to print!I have only had this printer for 7 weeks!!!DO NOT BUY THIS PRINTER! It is junk!I only hope I can get a refund after all this...