Hardly B

I bought this Epson ET-2850 to replace a self-bricked HP. Setup was straightforward, using my cell phone. I just followed the instructions and the printer set itself up, step by step. I like the ink tanks rather than overpriced cartridges. The ink bottles have clever keyed openings to ensure the right colors go into the right tanks, and valves to prevent spills. The tanks are translucent, providing a full time view of the ink levels without any stupid electronic confusion. Printing is straightforward and of adequate quality, with the caveat that glossy photo prints are of average sharpness and color. My only disappointment so far is the dark control panel. The panel is not backlit, so the ON switch isn't easy to find. Once you find it and press it, a bright blue circle lights up. The other buttons are unlit I'd prefer to have the switches all light up after the on switch is pressed, perhaps with a time delay turn-off. The teensie-weenie LCD display is cute but difficult to see without a magnifying glass. Other than the hard-to-see controls, my ET-2850 is doing what it's supposed to do: print. I haven't had a need to contact support, so I can't speak for their customer assistance. So far I'm pleased with the straightforward functionality. The printer is a reasonable size, reasonable price, with reasonable features, reasonable setup, hardwires straight to my router, and has a no BS ink supply. I can use a pen light to help find the controls.